215 Hucknall Ln, Nottingham NG6 8AH

eco-cbd.co.uk is operated and owned by Eco Vape Limited, 215 Hucknall Lane, Bulwell Hall,
Nottingham NG6 8AH
Telephone: +44 (0) 1773 687676 Email: sales@eco-vape.co.uk

Frequently Asked Questions

If your enquiry relates to your order, please first read this short FAQ section:

What are the delivery charges for orders from the Online Shop?

Standard UK delivery charge is £2.99 per order.

Which payment methods are accepted in the Online Shop?

You are able to pay quickly and easily using your Debit or Credit Card via the secure Quickpay payment service.

How long will delivery take?

Delivery on items available from stock is normally 1-3 days. Delivery days exclude weekends and public Bank/National Holidays.

How secure is shopping in the Online Shop? Is my data protected?

Your data is totally secure as all information transmissions and payment transactions are made under 256bit encryption and all payment data is held on Quickpay secure servers. Your data protection and usage is in accordance with our Privacy Policy.

What exactly happens after ordering?

Once you have placed your order, your order details are used to verify your age and your billing address provided. Once this process is complete and your order is approved, your products will be picked and dispatched.

Do I receive an invoice for my order?

Yes, you will receive a copy of the order invoice. This will be sent to the email address you provide in your order details and also be included with your physical order.

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A member of our Customer Services Team will be in touch as appropriate.